Bills and support · England and Wales
Almost 380,000 more households get help with water bills
CCW reports rising take-up of social tariffs in England and Wales. Here is what the figures mean and how to check your supplier's support.
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UK water news
News from across the UK water sector, explained in plain English.
Customer service · England and Wales
Water complaints rise sharply in CCW's latest performance report
CCW's Water Mark 2026 reports a sharp rise in complaints in England and Wales. What the findings show and where to take an unresolved complaint.
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Water supplies · England
October rain has not ended England's drought restrictions
The Environment Agency's early November update shows reservoirs recovering unevenly, with hosepipe bans still in place across parts of England.
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